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859-255-7030

orders@theknightskastle.com

 

© 2017 by Inkspot USA.

CUSTOMER CARE

The Knights Kastle is your source for all things Lexington Catholic.  We are the first option for school approved merchandise for students, parents, clubs, and teams.  All athletic teams and clubs will have a special page to order spirit wear.  Spirit wear will have a limited ordering time frame.  Once the ordering period closes, the items will be produced , and then delivered to the Knights Kastle for pickup.  We will ship to Lexington Catholic supporters outside the area.  Any further questions can be directed to orders@theknightskastle.com

RETURNS

We offer exchanges for General Merchandise and school uniforms, within 30 days purchase.  Purchases from one of our temporary Spirit Wear collections can only be returned if the item is defective.  Questions can be directed to orders@theknightskastle.com

FAQ

Do you provide International delivery?

 

Unfortunately, we do not offer international shipping at this time.

 

How do I return an item?

 

Get in touch with us at orders@theknightskastle.com, or at (859) 300-3660.  We would happy to discuss exchanging your item.

 

What is your returns policy?

 

On general merchandise and school uniforms, we offer exchanges for the items within 30 days of purchase.  If you are purchasing from one of our temporary team collections, then we can only replace a defective item.  Any other questions can be directed to orders@theknightskastle.com

How soon can I expect my items?

 

For Spirit Wear, you can expect your items 10-14 days after the closing of that store.  For all other items you can expect them in 7-10 days from ordering.

How many uniforms should I buy?

 

This largely depends on how often you would like to do laundry.  We recommend having at least three shirts.  When it comes to PE uniforms this recommendation comes even higher.  As the girls have PE  everyday in the fall and boys in the spring.  We would also suggest 2 pairs of PE shorts.

What if I can't make it in during store hours?

If you can't make it to the store during store hours please call us.  Our number is (859) 255-7030.  We would love to work with you to help you any way we can.